Our Team
Principal: Somock Inthavong
Somock, who was born in Laos and raised in France, graduated from the École Hôtelière de Lausanne , Switzerland.
He has a distinguished career spanning more than two decades in the hospitality industry, working for a number of international hotel chains (Pan Pacific, Starwood, Shangri-La and Dusit), including a thirteen-year tenure with Four Seasons Hotels & Resorts.
Somock is a seasoned hotel industry professional with background and experience in various aspects of the business. One of his strengths is the ability to blend long term strategic planning needs, with special attention to detail in the planning and tactical phases. Somock has the interpersonal skills to bring it all together and has an undying dedication toward achieving his client's objectives.
His goal is for your business to succeed.
Service Areas
Management Services
Management Services
Management Services
- Conceptual development
- Facilities and design guidelines
- Hotel and Resort management
Operations
Management Services
Management Services
- Food & Beverage
- Rooms, spa and pre-opening hotel assistance
Human Resources
Management Services
Sales and Marketing Services
- Policies and procedures
- Recruitment, training and development of staff
- Management of team members
Sales and Marketing Services
Sales and Marketing Services
Sales and Marketing Services
- Marketing plans
- Public relations strategies and sales actions plan
- Strategic planning and positioning
- E-marketing and website optimization
Technical Services
Sales and Marketing Services
Technical Services
- Investor searches
- Feasibility study, branding, master plan and space planning
- Information technology, PMS solutions, pre-opening budget, FF&E budget and standard operating procedures
- Quality assurance, finance, profit enhancement reviews and business planning